Werner Enterprises
Werner Enterprises Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Werner Enterprises has 1.7 star rating based on 61 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Your kind employee, Best actually, Good loads.
Cons: Dangerous truck driver, Bad management, Dispatch.Recent recommendations regarding this business are as follows: "Stay BEHIND the Werner trucks, they have a bad driving reputation for a reason", "Charge to talk to someone", "Stop charging for a simple inquiry", "REPORT RECKLESS TRUCK DRIVERS!", "Report wreckless drivers!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Werner Enterprises has 1.7 star rating based on 61 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Your kind employee, Best actually, Good loads.
Cons: Dangerous truck driver, Bad management, Dispatch.Recent recommendations regarding this business are as follows: "Stay BEHIND the Werner trucks, they have a bad driving reputation for a reason", "Charge to talk to someone", "Stop charging for a simple inquiry", "REPORT RECKLESS TRUCK DRIVERS!", "Report wreckless drivers!".
Most users want Werner Enterprises to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Werner Enterprises Reviews
"Medical certificate email a copy"
The phone number for Werner Enterprises is not in service. Please email an old medical certificate from 2021.
Atlanta, Georgia
To report one of their drivers
Was driving and your driver truck number 82471 pulling trailer 372000, in Jesup ga was tailgating me and my wife. I'm a professional driver myself, he passed blew his horn a gave us the finger.
I was doing 57mph in a 55mph this was uncalled for, and was disrespectful to my wife. AS A PROFESSIONAL DRIVER myself this was uncalled for he was reckless and dangerous.
Your company needs to watch who yall let behind your wheel. Joe wood 40yrs over the road.
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Verified Reviewer |
Louisburg, North Carolina
Possible abandoned truck
Truck 80710
Trailer 378775
Truck has been parked in Louisburg, NC for more than a month. Trailer looks loaded because it has a lock and seal attached.
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Verified Reviewer |
Tacoma, Washington
Almost got ran off the road and I can't report the driver to anyone apparently. I also get hung up on by your automated system instead of connecting to someone despite following prompts.
At 5:30 pm, off Exit 120 on I-5 in Washington State. A Werner truck almost ran my family off the road.
We were in left lane trying to pass and they started merging left. We had to run down a traffic cylinder to not get hit.
I tried several times to leave a complaint, but your company isn't very safety oriented regarding that.
His license plate number was 2866w
User's recommendation: Stay BEHIND the Werner trucks, they have a bad driving reputation for a reason
Chicago, Illinois
Driver ran me off the road
A driver ran me off the road as I was coming onto an interstate. There was no other traffic preventing him from getting over as he is supposed to. He then proceeded to follow me while making obscene gestures and stopped his Semi on the side of the road and proceeded to curse at me before almost hitting my car.
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Verified Reviewer
Driver complaint
The driver for truck number 83968 is disgusting. I was at the TA in Troutdale, OR on 8/19, approximately at 6:00 PM, and this driver was washing his disgusting feet in the bathroom sink. This is beyond unacceptable and these types of drivers should never be allowed in the trucking workforce.
Preferred solution: Driver needs to be fired. Washing his feet on the restroom sink where others use it is beyond unacceptable. Revoke his work visa.
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Verified Reviewer
Unsafe Driving
We were on our way to Nashville Sunday morning around 9 AM. We see a truck in the left and one in the right.
The truck in the left lane notice traffic behind him and decided to put on his signal to move to the right lane and let the cars behind him pass, but the truck that was already in the right lane kept speeding up to stop or pacing with him to prevent him from getting over. This went on for a while before I decided to take pictures and record. The truck in the right lane continue to block the other truck from moving to the right lane safely.
Eventually the truck in the right lane speeded up and the truck in the right lane got behind and traffic was able to pass by safely. This may have went on for a total of 3-5 minutes.
Preferred solution: Drive safer. Respect the rules of the road so everyone can get to their destination safely. Do not be a Road Bully.
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Verified Reviewer
Company is absolutely crap the drivers will kill you on the road and the company covers for them
The driver ran us off the road and almost hit us with a large semi-truck. Called to report, the operator transferred me to a fax; no one answers. The company is absolutely trash and covers for someone trying to kill a person on the road.
Preferred solution: Nothing they need to acknowledge their drivers are careless
Doylestown, Pennsylvania
Medical certificate email a copy
The phone number for Werner Enterprises is not in service. Please email an old medical certificate from 2021.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need my 1099 for tax returns,I haven't received it yet,MC 142**** Sp logistics llc
I need someone to help me please,I just need my tax documents,no one is available to help,why is it so difficult to get tax documents here???
Preferred solution: 1099 for tax returns.mc 1429874
Littering
Watch one of these Big Blue Rigs light blue trailer stop behind the royal farms gas station across street from Salisbury University Campus stops on side of road open his trailer and empty his truck of all left over materials trash on the the ground then close trailer hop in truck and pull away. leaving the road dirty so school kids have to walk thru themno
Preferred solution: Clean
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Verified Reviewer
W2 payroll administration
Lord have mercy
It is utterly ridiculous to charge anyone
I don't care if it is 5 cents.STOP.
Just email ksmith@***.com for free
- Best actually
- Great training
- Dispatch
Preferred solution: W2 inquiry
User's recommendation: Charge to talk to someone
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Verified Reviewer |
Mobile, Alabama
W2 payroll administration
Not paying to talk to ANYONE
About a w2 that is owe to me.
That is utterly ridiculous to
Say the least.I don't care if
It is 5 cents,Stop.
User's recommendation: Stop charging for a simple inquiry
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Verified Reviewer
Need the job For Heavy Yruck Driver
I'm Abdul Qadeer from Pakistan. I want to work in your company and under your kind control.
I have 14 years of experience in the driving field. If you give me a chance, I would be very thankful to you.
- Nil
Preferred solution: Job
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Verified Reviewer
UNSAFE RECKLESS WERNER DRIVER ALMOST KILLED ME
At approximately 1940 today 9/20/23, a Werner driver almost ran me off the road and into to a mountain. We were traveling on GA HWY 27 South, leaving Summerville, GA and going towards GA HWY 140 to Adairsville.
I followed him to take pictures of his truck and trailer. He was driving well over the speed limit for many miles. Please contact me via email, so that I can send the pictures of truck/trailer to you.
He needs to be identified and disciplined by his supervisors. I am a professional truck driver, and unsafe reckless people like him make us all look bad!!!
Preferred solution: Apology
User's recommendation: REPORT RECKLESS TRUCK DRIVERS!
Thank you for taking the time to let us know your concerns. Safe and courteous driving is very important to us in addition to maintaining a positive reflection of our Company and all professional drivers on the roadway.
By reporting this to us, you make us aware of a specific situation that we can review and determine what action needs to be taken to assure we meet our commitment to safety and continue to display positive results in representing our Company, our drivers, and all professional drivers on the road. The information you obtained off of the unit will greatly assist me in directly following up with the driver regarding your concerns and report. Please realize that these reports are taken very seriously, followed up on and addressed. We acknowledge our family and yours share the same roadway with our drivers.
We want to be part of keeping our roads and other shared places safe for everyone. We will follow-up and the appropriate action will be taken.
Once again, thank you for your time and assistance in this matter. Sincerely,
Trailer dropped in wrong location
I work a Dollar General Distribution Center Fulton MO. A driver arrived with a load, and we could not accept it because it was late.
Driver parked in the lot outside the fence.
Drivers are not allowed to drop trailers in that lot but this driver did. I need to speak with dispatch, so I can get them to contact the driver and have her come get her trailer.
Preferred solution: In contact with Werner dispatch.
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Verified Reviewer
REPORT OF DRIVER
I do not have any need for Werner's services.
On August 24, 2023, at 10:30am, I was in a Toyota RAV4 on I-265 Westbound in Louisville, KY. Just before reaching the exit to I-65 Northbound, a Werner truck switched into our lane.
They narrowly missed hitting is by mere inches!! This is a very bad representation of your company! If they continue driving this way, they absolutely WILL cause a bad accident, possibily with fatalities.
The truck's ID number is #363532. Please follow up with this driver for more safety training, before its too late!
Preferred solution: Reprimand and safety training for this driver.
User's recommendation: Report wreckless drivers!
About
Werner Enterprises is an American publicly held company. The company was founded in 1956 by Clarence L. Werner when he was nineteen years old. Werner Enterprises is a premier transportation and logistics company. The company operates all over the United States, in Canada, Mexico, and China. Werner Enterprises is headquartered in Omaha, Nebraska. The company specializes in providing such transportation services as medium to long haul, expedited regional van capacity, local van capacity, freight management, truck brokerage, freight forwarding, and so much more.
Werner Enterprises specializes in transporting retail store merchandise, consumer products, and grocery products. The company is well known for the best equipment.
Werner Enterprises is ranked 141 out of 1402 in Transportation and Logistics category
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Maybe you were merging slower than a turtle