Werner Enterprises Reviews
Werner Enterprises Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Werner Enterprises has a 1.6 star rating based on 37 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Reviews warn about unsafe driving and repeated driver complaints in Werner Enterprises reviews.
- Expect difficulty reaching customer service for refunds, billing, W2s and order status.
Negative Feedback / Risk Areas
- Frequent customer complaints about reckless or dangerous truck driver behavior.
- Poor response to reports, limited resolution and issues with payroll, refunds and document access.
Positive Feedback
Some customers note kind employees and good loads, while a few praise individual drivers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Werner Enterprises has a 1.6 star rating based on 37 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Reviews warn about unsafe driving and repeated driver complaints in Werner Enterprises reviews.
- Expect difficulty reaching customer service for refunds, billing, W2s and order status.
Negative Feedback / Risk Areas
- Frequent customer complaints about reckless or dangerous truck driver behavior.
- Poor response to reports, limited resolution and issues with payroll, refunds and document access.
Positive Feedback
Some customers note kind employees and good loads, while a few praise individual drivers.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Report a driver
One of your drivers came out of a pilot in Harrisonburg, VA, and did not stop and pulled out in front of me.
- Pay better attention
- Stop at stop signs
Preferred solution: Apology
Not pleased!
Not good, one of your drivers did not stop after he it my car and injured me! The please reply to my attorney at WasLaw! Please contact Case Manager:
Aaniqa Ali at aali@***.law.
Fort Payne, Alabama
One smart alleck trying to bet grandfathered in on the south end of ft payne al likes to harass neighbors by letting them know he Is a big bad truck driver and he don't care.
Find a place outside residential area ,there are plenty of places to park besides straight in front of someone's house
User's recommendation: Use friendlier truckers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPossible abandoned truck
Truck 80710
Trailer 378775
Truck has been parked in Louisburg, NC for more than a month. Trailer looks loaded because it has a lock and seal attached.
Driver about caused a head on collision passing me and another vehicle
- - On 11-4-2024 at 3:25 pm, Walmart trailer #316227 passed me on Route 50 eastbound between Clay City and Noble causing me to brake to avoid a head-on.
Pulling wal mart trailer # 316227
11-4-2024 approx. 3:25pm
Passed me and another vehicle on route 50 between Clay city and noble Illinois east bound causing me to slam on brakes to keep the other driver from causing a head on collision with on coming traffic
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAlmost got ran off the road and I can't report the driver to anyone apparently. I also get hung up on by your automated system instead of connecting to someone despite following prompts.
- - It was 5:30 pm near Exit 120 on I-5 in Washington.
- - A Werner truck almost ran my family off the road.
- - We dodged a traffic cylinder to avoid being hit.
At 5:30 pm, off Exit 120 on I-5 in Washington State. A Werner truck almost ran my family off the road.
We were in left lane trying to pass and they started merging left. We had to run down a traffic cylinder to not get hit.
I tried several times to leave a complaint, but your company isn't very safety oriented regarding that.
His license plate number was 2866w
User's recommendation: Stay BEHIND the Werner trucks, they have a bad driving reputation for a reason
Driver ran me off the road
- - Driver ran me off the road as I merged.
- - He followed, gestured, and cursed, stopping his semi on the roadside and nearly hitting my car.
A driver ran me off the road as I was coming onto an interstate. There was no other traffic preventing him from getting over as he is supposed to. He then proceeded to follow me while making obscene gestures and stopped his Semi on the side of the road and proceeded to curse at me before almost hitting my car.
To report one of their drivers
- - Truck 82471 pulling trailer 372000 tailgated and passed in Jesup GA.
- - The driver honked and gave the finger.
- - I was driving 57 mph in a 55 mph zone.
Was driving and your driver truck number 82471 pulling trailer 372000, in Jesup ga was tailgating me and my wife. I'm a professional driver myself, he passed blew his horn a gave us the finger.
I was doing 57mph in a 55mph this was uncalled for, and was disrespectful to my wife. AS A PROFESSIONAL DRIVER myself this was uncalled for he was reckless and dangerous.
Your company needs to watch who yall let behind your wheel. Joe wood 40yrs over the road.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriver complaint
- - Driver for truck 83968 was washing feet in the bathroom sink at TA in Troutdale, OR on 8/19 around 6:00 PM.
The driver for truck number 83968 is disgusting. I was at the TA in Troutdale, OR on 8/19, approximately at 6:00 PM, and this driver was washing his disgusting feet in the bathroom sink. This is beyond unacceptable and these types of drivers should never be allowed in the trucking workforce.
Preferred solution: Driver needs to be fired. Washing his feet on the restroom sink where others use it is beyond unacceptable. Revoke his work visa.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsafe Driving
- - Left-truck signaled to move right, but the right-lane truck blocked him.
- - The maneuver lasted 3-5 minutes before traffic passed safely.
We were on our way to Nashville Sunday morning around 9 AM. We see a truck in the left and one in the right.
The truck in the left lane notice traffic behind him and decided to put on his signal to move to the right lane and let the cars behind him pass, but the truck that was already in the right lane kept speeding up to stop or pacing with him to prevent him from getting over. This went on for a while before I decided to take pictures and record. The truck in the right lane continue to block the other truck from moving to the right lane safely.
Eventually the truck in the right lane speeded up and the truck in the right lane got behind and traffic was able to pass by safely. This may have went on for a total of 3-5 minutes.
Preferred solution: Drive safer. Respect the rules of the road so everyone can get to their destination safely. Do not be a Road Bully.
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Verified ReviewerCompany is absolutely crap the drivers will kill you on the road and the company covers for them
- - Driver ran us off the road and almost hit us with a semi-truck.
- - Report attempt failed; operator sent to fax and no one answered.
The driver ran us off the road and almost hit us with a large semi-truck. Called to report, the operator transferred me to a fax; no one answers. The company is absolutely trash and covers for someone trying to kill a person on the road.
Preferred solution: Nothing they need to acknowledge their drivers are careless
Medical certificate email a copy
The phone number for Werner Enterprises is not in service. Please email an old medical certificate from 2021.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my 1099 for tax returns,I haven't received it yet,MC 142**** Sp logistics llc
I need someone to help me please,I just need my tax documents,no one is available to help,why is it so difficult to get tax documents here???
Preferred solution: 1099 for tax returns.mc 142****
Littering
- - A light-blue Big Blue Rig stopped behind Royal Farms opposite Salisbury University, opened its trailer, unloaded leftovers, and left trash.
Watch one of these Big Blue Rigs light blue trailer stop behind the royal farms gas station across street from Salisbury University Campus stops on side of road open his trailer and empty his truck of all left over materials trash on the the ground then close trailer hop in truck and pull away. leaving the road dirty so school kids have to walk thru themno
Preferred solution: Clean
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Verified ReviewerW2 payroll administration
Lord have mercy
It is utterly ridiculous to charge anyone
I don't care if it is 5 cents.STOP.
Just email ksmith@***.com for free
- Great training
- Best actually
- Dispatch
Preferred solution: W2 inquiry
User's recommendation: Charge to talk to someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerW2 payroll administration
Not paying to talk to ANYONE
About a w2 that is owe to me.
That is utterly ridiculous to
Say the least.I don't care if
It is 5 cents,Stop.
User's recommendation: Stop charging for a simple inquiry
About
Werner Enterprises is an American publicly held company. The company was founded in 1956 by Clarence L. Werner when he was nineteen years old. Werner Enterprises is a premier transportation and logistics company. The company operates all over the United States, in Canada, Mexico, and China. Werner Enterprises is headquartered in Omaha, Nebraska. The company specializes in providing such transportation services as medium to long haul, expedited regional van capacity, local van capacity, freight management, truck brokerage, freight forwarding, and so much more.
Werner Enterprises specializes in transporting retail store merchandise, consumer products, and grocery products. The company is well known for the best equipment.
Werner Enterprises is ranked 190 out of 1730 in Transportation and Logistics category
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Maybe you were merging slower than a turtle