Rachel B

Bad drivers

Traveling on Florida I 95 south, two (2) different truck drivers came into our lane, we were in the right, outside lane. We are traveling in a 2007, 33 ft Fleetwood. The drivers of the trucks were traveling to fast to have good control of the tractor and trailer and shifted into our lane causing us to get close to running off the road. These incidences of crowding or pulling in front of RVs happen way to often. Just like an 18 wheeler, we cannot stop quickly.
View full review

Preferred solution: Let the company propose a solution

User's recommendation: Please reprimand bad drivers and review your safe driver training.

Anonymous
map-marker Smyrna, Georgia

Unlock Truck 72666

Unlock truck drivers truck never received call from Accounting department to get paid Truck driver said he gave them my information but nobody never called Call number is 678873**** My name is Ricky
View full review
Perry S Usd

Dangerous Driver

Approx 8:30 am April 8 driving down IH35 inside loop 410 San Antonio--I am going speed limit 60MPH when truck (trailer #29393) decided to tailgate me (heavy traffic-no place for me to go) finally he pulled over and gave me the old finger sign I pulled behind him and clocked him at 72MPH in a 60--
View full review
Cons:
  • Dangerous truck driver
Anonymous
map-marker Salt Lake City, Utah

No resolution

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
There was no resolution to my call. I am still waiting for a follow up about the incredibly rude driver
View full review
Arnold B Tfh

Payroll

Payroll was very rude. I feel like the situation at hand was not handled. I feel like I was left in the cold and lied to.
View full review
Van kadara srinuvasarao S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Issue in transaction

Werner Enterprises - Issue in transaction
As if the mony was pay the message came but not a pay, i have no money my account. 4000 rupes whose account is that mony. Please recovery my mony
View full review
Loss:
$4000
Pros:
  • Sss enterprises

Preferred solution: Full refund

Angela L Dut

One of your drivers just pulled out in front of me

One of your drivers just about hit me he pulled out from fuel. Island on to the road did not stop or look to see if any traffic was coming I had to blame on my breaks so I would not hit him I blew my horn at him and he never look back . looks like your driver needs better trading .. This happened 10/4/20 at 1:25pm at the loves of exit412 in tennessee his trailer # 371885
View full review

Preferred solution: Apology

User's recommendation: Train ur drivers. Bettern

Anonymous
map-marker Baton Rouge, Louisiana

They no good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My husband is a new driver for Werner. They have him a bad old truck for one then didnt give him a load till last minute then his truck broke down. Told the *** that Nd told him they gps not working Nd *** thats a lie on top of that tried to get the eta Nd they forward his call.. picture this he in the middle of no where... this how they treat they new drivers really..
View full review

User's recommendation: Don’t drive for them

Paul F Mhf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Accident lies

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Werner Enterprises - Accident lies
Werner enterprises will lie on what happened for a road call and put an accident against you
View full review
Pros:
  • Your kind employee

Preferred solution: Let the company propose a solution

User's recommendation: Don't drive for werner enterprises

Anonymous

Complaints, inconsiderate Driver

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Werner Enterprises - Complaints, inconsiderate Driver
I am a Handicapped Veteran in Hixson, Tn. I stopped at the Dollar General store on Saturday 3/14/2020 @6:30ish ,and this inconsiderate Werner truck driver was parked parallel directly in front of the door, blocking both Handicapped parking spaces. I waited 12 mins while watching him sit there on the phone, until 2-3 people got in on the passenger side which was nxt to the front door. He then waited a bit longer and drove off. See my photos. You just can't fix INCONSIDERATE, LAZY, SELFISH, STUPID DRIVERS
View full review

Preferred solution: Reprimand the driver truck # 75330

Nicholas H Zbr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

WERNER DISCRIMINATES

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My name is NICHOLAS A. HAND

I graduated from ROADMASTER driving school in Orlando, The school that is OWNED by Werner Enterprises.

I took out a significant loan to go there because I thought I'd be starting a new career earning around 50K a year as is advertised. After enrolling in the ROADMASTER school Werner sent me the "Pre-hire" letter the first week. I was very excited to be on my way to a new career with which I might be able to finally earn a good living. While at the school trying to learn the alley dock I was having some trouble at first because I can't turn my head.

It was only at first though. I eventually was able to alley dock even better than the rest of the people that could turn their heads. One of the instructors told me I should call Werner and ask if they would hire me due to my inability to turn my head. Having already received a DOT physical certificate clearing me to drive a truck and even being able to perform the dreaded alley dock I didn't think it was necessary but I called anyway to speak with the recruiter.

I told them about my condition but that it didn't affect my ability to drive a truck and I would NOT need any sort of accommodation. The recruiter I spoke with was Kristin Minchow. kminchow@***.com. She told me she would have to submit that information to the review board and they would get back with me.

In the meantime I kept a positive attitude and stuck it out for the remaining few weeks at the school. I'd hoped that if I did stick it out and graduated from their own school there's no way they wouldn't hire me.

I completed the remaining weeks. Performed all maneuvers good. Passed the driving test.

Graduated with a good grade.

About an hour after graduation and after I wrote my exit interview giving the school a good review, not nitpicking that we basically had to teach ourselves how to drive the trucks, I called Werner to set up an orientation date. I discovered they denied my application after "pre-hiring" me. I asked why and they wouldn't give me an answer. Werner Enterprise wouldn't admit over the phone the reason for my denial and said I had to request that information in writing to their corporate office.

I sent two certified letters requesting to know why my application was denied. I never received a response.

I have NO criminal record at all and nothing wrong on my driving record either.

I asked Roadmaster why I should have to pay for the loan when the training they provided apparently isn't even good enough for the company that owns the school. They replied with an apology for my troubles and told me to contact them in the future if I needed help finding a job. I'm not kidding.

Nothing else in my entire life has caused me more stress, anger, frustration, and sleepless nights more than this BS.

Every month when I pay towards the loan I'm just as mad as day one when Werner Enterprise denied my application ON GRADUATION DAY because of a physical disability that doesn't hinder me in any way from being able to drive a truck.

At the time I was attending the school with two of my friends.

One of them I was going to do team driving with. Both of my friends were hired by Werner.

View full review
Loss:
$12

Preferred solution: A full refund for the school and an apology would be a START.

Ebony L Wgc

I am trying to get ahold of my husband Travis lee he is a driver

No one answering when I try to call now Im more worried
View full review

Preferred solution: Getting in touch with my husband

James D Gyi

Watch out for there drivers

Werner Enterprises - Watch out for there drivers
I was coming home and the African American gentleman driving came into my lane and I honked and he moved over then. The next thing I know he drove up beside me and threw a Full Pepsi bottle at me.
View full review
Reason of review:
Horrible driver

Preferred solution: Fire the horrible driver!

2 comments
Javante Cew

That’s wonderful, I had a driver come and throw 2 ice team bottles, possibly *** at my vehicle Christmas Eve at 130 am because the *** high beamed me for 5 miles and then didn’t like when I pulled over and high beamed him. They cracked my windshield and scratched my passenger door

Guest
reply icon Replying to comment of Javante Cew

Javante, What state were you in when that happened ? I had a similar situation that's why I am asking.

View more comments (1)
Aliannah Jyx
map-marker Southwest Dallas, Texas

Irresponsible hazardous drivers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Werner Enterprises - Irresponsible hazardous drivers
Werner Enterprises - Irresponsible hazardous drivers - Image 2

I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road?

Is there no tracking system or a way to sign in the truck number you are in? While I was entering the highway this driver never put on his brakes to slow down or switch lanes to allow me to enter the highway forcing me to the shoulder of the road driving 70 miles an hour we were nearly killed By this man. He could have switched lanes many many cars backed off behind him in order to let him over. He only speed up and honked at me.

After realizing this man was a complete insane person and was NOT going to slow down to let me in I was forced off the road and cars behind us graciously slowed way down to give me time to get back in the road like responsible drivers who value life. I provided the exact time date and location also these images and I was told they could do nothing about it and had no idea who is driving the truck. This company is irresponsible and unorganized how can they not know who is driving this exact truck how is that anyway to run a company.

This man should be fired! This was not only irresponsible driving but pure evil.

View full review
Cons:
  • Dangerous truck driver
1 comment
Guest

Imagine being pissed off at a driver doing exactly what he was suppose to do because he wasn’t considerate to you. Lol, you all that come off an exit have to yield for oncoming traffic.

There was no way of you seeing if someone was directly beside him.. he’s not obligated to slow down, you are.

Cimone Yte
map-marker Jellico, Tennessee

Need to interact more with the customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I want a new truck because the truck I'm currently assigned to is giving me to many problems it been I the shop 3 times in a month due to losing power cutting off on highway while driving, also have a terrible smell that bother me. I had the terminal to clean it smell still in here skin is being broke out by the germs. I told my fleet manager / terminal manager about my situation nothing was done. Terminal manager told me Omaha,ne have to approve for me another truck. They also said the people in Omaha said they can't assign me a new truck because they truck is running. So I'm asking for help today because I'm not going to keep driving a piece of equipment that I'm not satisfied with and its not fair if I have to. Can anyone help me
View full review