Werner Enterprises
Reviews and Complaints
Bad drivers
Preferred solution: Let the company propose a solution
User's recommendation: Please reprimand bad drivers and review your safe driver training.
Unlock Truck 72666
Dangerous Driver
- Dangerous truck driver
No resolution
Payroll
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Verified BuyerIssue in transaction
- Sss enterprises
Preferred solution: Full refund
One of your drivers just pulled out in front of me
Preferred solution: Apology
User's recommendation: Train ur drivers. Bettern
They no good
User's recommendation: Don’t drive for them
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Verified ReviewerAccident lies
- Your kind employee
Preferred solution: Let the company propose a solution
User's recommendation: Don't drive for werner enterprises
Complaints, inconsiderate Driver
Preferred solution: Reprimand the driver truck # 75330
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Verified Reviewer | Orlando, FloridaWERNER DISCRIMINATES
My name is NICHOLAS A. HAND
I graduated from ROADMASTER driving school in Orlando, The school that is OWNED by Werner Enterprises.
I took out a significant loan to go there because I thought I'd be starting a new career earning around 50K a year as is advertised. After enrolling in the ROADMASTER school Werner sent me the "Pre-hire" letter the first week. I was very excited to be on my way to a new career with which I might be able to finally earn a good living. While at the school trying to learn the alley dock I was having some trouble at first because I can't turn my head.
It was only at first though. I eventually was able to alley dock even better than the rest of the people that could turn their heads. One of the instructors told me I should call Werner and ask if they would hire me due to my inability to turn my head. Having already received a DOT physical certificate clearing me to drive a truck and even being able to perform the dreaded alley dock I didn't think it was necessary but I called anyway to speak with the recruiter.
I told them about my condition but that it didn't affect my ability to drive a truck and I would NOT need any sort of accommodation. The recruiter I spoke with was Kristin Minchow. kminchow@***.com. She told me she would have to submit that information to the review board and they would get back with me.
In the meantime I kept a positive attitude and stuck it out for the remaining few weeks at the school. I'd hoped that if I did stick it out and graduated from their own school there's no way they wouldn't hire me.
I completed the remaining weeks. Performed all maneuvers good. Passed the driving test.
Graduated with a good grade.
About an hour after graduation and after I wrote my exit interview giving the school a good review, not nitpicking that we basically had to teach ourselves how to drive the trucks, I called Werner to set up an orientation date. I discovered they denied my application after "pre-hiring" me. I asked why and they wouldn't give me an answer. Werner Enterprise wouldn't admit over the phone the reason for my denial and said I had to request that information in writing to their corporate office.
I sent two certified letters requesting to know why my application was denied. I never received a response.
I have NO criminal record at all and nothing wrong on my driving record either.
I asked Roadmaster why I should have to pay for the loan when the training they provided apparently isn't even good enough for the company that owns the school. They replied with an apology for my troubles and told me to contact them in the future if I needed help finding a job. I'm not kidding.
Nothing else in my entire life has caused me more stress, anger, frustration, and sleepless nights more than this BS.
Every month when I pay towards the loan I'm just as mad as day one when Werner Enterprise denied my application ON GRADUATION DAY because of a physical disability that doesn't hinder me in any way from being able to drive a truck.
At the time I was attending the school with two of my friends.
One of them I was going to do team driving with. Both of my friends were hired by Werner.
Preferred solution: A full refund for the school and an apology would be a START.
I am trying to get ahold of my husband Travis lee he is a driver
Preferred solution: Getting in touch with my husband
Watch out for there drivers
Preferred solution: Fire the horrible driver!
Irresponsible hazardous drivers
I called customer service to report the driver that ran me and my small one-year-old child off the side of the highway in Denton Texas on I-35 at 4:50 pm on Friday September 27th. How many drivers do you have on this road?
Is there no tracking system or a way to sign in the truck number you are in? While I was entering the highway this driver never put on his brakes to slow down or switch lanes to allow me to enter the highway forcing me to the shoulder of the road driving 70 miles an hour we were nearly killed By this man. He could have switched lanes many many cars backed off behind him in order to let him over. He only speed up and honked at me.
After realizing this man was a complete insane person and was NOT going to slow down to let me in I was forced off the road and cars behind us graciously slowed way down to give me time to get back in the road like responsible drivers who value life. I provided the exact time date and location also these images and I was told they could do nothing about it and had no idea who is driving the truck. This company is irresponsible and unorganized how can they not know who is driving this exact truck how is that anyway to run a company.
This man should be fired! This was not only irresponsible driving but pure evil.
- Dangerous truck driver
Need to interact more with the customer
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That’s wonderful, I had a driver come and throw 2 ice team bottles, possibly *** at my vehicle Christmas Eve at 130 am because the *** high beamed me for 5 miles and then didn’t like when I pulled over and high beamed him. They cracked my windshield and scratched my passenger door
Javante, What state were you in when that happened ? I had a similar situation that's why I am asking.